3CX Phone System - a software based PBX for Windows

3CX Phone System for Windows is an IP PBX that completely replaces your proprietary PBX but integrates traditrional PSTN lines with VoIP and Mobile gateways to provide a modern communication system providing the best of both systems.

Break free from expensive proprietary phone systems and move up to an open standard IP PBX that increases productivity of employees and IT staff and costs much less. Evolve your communications by enabling employee mobility. Calls can be made and answered seamlessly from outside the office and voice mail and faxes received via email. Globalise your business by connecting branch offices and re-directing local customer service numbers via the internet to your phone system at negligible cost. 3CX unifies voice mail and faxes with email by delivering them to the user’s inbox.

3CX unifies voice mail and faxes with email by delivering them to the user’s inbox.

Communication Integration

A complete 3CX Phone System for Windows consists of the software, soft phones or IP phones, and a VoIP (Voice over Internet Protocol) Gateway to connect your existing phone lines. VoIP calls are transmitted over a broadband connection. A VoIP provider can be used to obtain alternative low cost pricing and the system can differentiate on which provider to route calls through.

In addition, Mobile GSM Gateways and Skype Gateways can be used to route incoming and outgoing calls. Using the Mobile GSM Gateway companies can make use of the free calls permitted between company mobiles to route calls to/from any normal desk phone. Similarly the Skype Gateway permits incoming calls to be made free using Internet phones or Webcams to any normal desk phone.

The system can use the existing computer wiring, sharing the network point with the computer, and can be installed on an Windows server or personal computer or run as a virtual machine.

Remote Working Productivity

3CX Phone System allows remote workers and offices to be connected via Broadband so that all calls between them and the main office are treated as internals calls and therefore free. Also incoming calls can be transferred to them internally as if they were in the main office.

View Calls and Queues

With 3CX users can easily see the presence of other users and avoid unnecessarily making or transferring calls. Presence is displayed in 3CX Assistant software which can also be used to transfer calls and sign in and out of queues.